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Return & Exchange
Home >> Help Center >> Return & Exchange

1.we can exchange hair within 7 days of your purchase with the original receipt,The product must be in its original condition and sellable as new.Because of sanitation and safety concerns, we are unable to accept hair that has been colored, chemically treated, installed, or used in any way. Please inspect the quality of hair before use

2.Any products that are not in resellable condition will not be returnable. If returned product is not resellable, we will not refund your money, nor send your returned product back to you unless you pay for the shipping.

3.Customers are responsible to receive any shipped package. If customer' package returns because there are no person to receive package or customer refuse to receive it, we will charge 20% restocking fee plus the ACTUAL shipping charge. If customer want to rearrange the shipping, then customer are responsible for additional shipping charge.

4.Costom Orders is not eligible for return or exchange. Customers are responsible for all shipping cost (both shipping to you and any return shipping to us).

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